1. Pursuant to subsection 56 (1) of the Law of Obligations Act, a consumer may withdraw from a contract within 14 days as of receiving the goods.

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2. The returned goods must be unused, undamaged and in their original package.

3. The cost of returning the goods shall be covered by the Client, except when the reason for returning is the goods’ non-conformity with the order or the goods being defective.

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4. In order to return the goods, send an application to the e-mail info@alash.eu within 14 days as of receiving the goods. The return application must include the Client’s name, product name, number of invoice or order and your bank account details.

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5. The value of the returned goods is compensated to the Client immediately but no later than within 14 days as of receiving the return application. In addition to the value of the goods, the cost for delivering the goods shall be also compensated.

6. The return application must include the Client’s name, product name, number of the invoice or order, bank account details and the reason for returning the goods.